HR Service Delivery

HR teams spend too much time routing questions that should answer themselves. We implement HR Service Delivery with a catalog built around the questions your employees ask, routing that keeps sensitive matters in the right hands, and onboarding that scales with headcount.

Typical duration

10-16 weeks

Pricing

Fixed fee from $100k

Lead partner

Jonathan Jacob

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What we deliver

A configured HRSD platform: employee self-service, HR case management, and onboarding and offboarding lifecycle events. Integrated with your HRIS and identity systems.

Why Semaphore

We hold the HR Service Delivery Validated Practice. Our HRSD work spans financial services, life sciences, and higher education, three different HR structures and compliance regimes.

Typical engagement

10-16 weeks

Weeks 1-3
HR process discovery, data mapping, integration inventory
Weeks 4-8
Case management configuration, service catalog build
Weeks 9-12
Lifecycle events, onboarding workflows, HRIS integration
Weeks 13-14
UAT, HR admin training
Weeks 15-16
Go-live and hypercare

HR Service Delivery

What we deliver

Why Semaphore

Typical engagement

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